My Openreach copper line has not been active for over 14 years and there's actually no internal master socket or cabling, it just ends at the junction box at low level on the front wall. Espoo, Finland – Openreach and Nokia have conducted the UK’s first ever tests of a new ‘Full Fibre’ technology, which could deliver ultra-reliable broadband services that are ten times faster than today’s UK standard deployments. Checking my account it shows there is a problem but nothing is being done. Full Fibre (Fibre to the Home): Check your wiring and set-up. This afternoon our Internet suddenly stopped working. TEL 1: Digital voice customers can use this to plug in a telephone. Some modems have multiple ports. The original pilot started on 1st December 2022 and. Your Openreach Optical Network Terminator (ONT) which connects your premises to our network has a number of status lights. 2. Blinking (any) Fibre home phone line is. • Fit the slave voice socket to the wall (can be modular to house one voice port and one data port). If the PON light does not turn solid green:. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23 28x50cm Power cycle method two: Press the Reset button on the side of the Openreach modem and hold it in for five seconds. Where you are self-installing the Openreach equipment we will supply the ONT and the single ended internal fibre cable (ezbend) you need. After the lightning storm in our area a week ago internet went down (phone line still working) I was away but today a Openreach guy came and after many test decided to replace the openreach modem. . We're considering alternatives to relocate this away from the main entrance. Posted by a Superuser, not a Sky employee. Issues I'm facing, the router shows a white light for the internet and all wifi bands are up and running however there is no internet access, i. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. BT's Openreach division, which runs the UK's broadband infrastructure, should become a distinct company, but not be split off from the BT group, says regulator Ofcom. 2 Openreach: Developer uide Contents 01 Internal equipment 04 02 Home wiring 06 03 Developer self-install 11 04 Cabling and ONT positioning 14 05 Single dwelling units (SDUs) 19 06 Multi dwelling units (MDUs) 21 07 Commercial units 25 08 Duct laying 28 09 Modular jointing chambers – QuadboxTM 32 10 Joint boxes, footways and frames & covers 35 11. That’s the majority of the UK’s. pdf), Text File (. Attaching something to a drop pole would have. 1) Create a new entry point into the house for the Fibre cable as shown by the RED box at the bottom of the image. When it was originally installed, sometimes in such a ridiculous place, you will want to move it. £43. I was just thankful for the brilliant broadband. Fibre optic link to BT exchange is working and recognises your Openreach fibre modem. The socket allows Engineers to. I have just set up a system in a new build. As others have posted here before, new-build Openreach FTTP installs have a small enclosure that fits over a standard recessed single or double socket back-box. The Openreach part of the connection is OK ( indicated by the solid PON light ) connect your BT hub to the ONT , possibly with a different Ethernet cable to the usual one ( to eliminate it as the problem ) what is the status of the Hub lights ( once it’s had chance to sync ). It’s happened to a few people. , You have placed a new cable across my property to close to the house This is normally done from the test socket of the NTE5 (having removed the front cover/filter plate and using a micro filter. I have lived here for 5 years and am not aware of any agreement existing for the box being attached to my property. | Read 1,461-1,480 Reviews out of 1,965To utilise my existing Ethernet cable going to another floor is there a different Openreach box or something else that will take the new cable connection from the Openreach socket and convert to Ethernet which will then go in the WAN port of the Sky SR203 Router? Report post. Reply. I'm in the process of changing my router from Google WiFi to Asus AX6600 XT8. Concrete cover to BT Openreach box is still missing/broken. Latest from Openreach following an intervention is that the routing is wrong and they are "working hard" on fixing it whatever that means. 131 Views. BT socket. According to Suffolk police, a number of BT Openreach boxes were broken into and £60,000 worth of copper cable has been stolen. deleted. 02-12-2014 11:10 PM. Residents in Stanstead, Suffolk have been left delighted after BT staff camouflaged the Openreach box Credit: East News Press Agency. . On Wednesday a tractor flail trimming hedges in our road sliced through the cable from an underground duct running up the telegraph pole supplying myself and a neighbour. Lloyds Banking Group has pledged to retain the independent board brought in to oversee the sale of The Daily Telegraph during a government probe into its potential purchase by an Abu Dhabi-backed. Householders are routinely being hit with a £130 fee for fixing phone line problems that aren’t their fault, Money Mail can reveal. Power cycle method one: Unplug the power cable from the socket on the modem. We connect the 15cm x 13cm external junction box to the Openreach fibre network using a fibre optic cable. Typically, this will be near a power point or in a convenient location on a wall. Posted by a Superuser, not a Sky employee. Repair appointment: 07701407771. If so you can either just ignore it or bypass the unit altogether and plug the power lead directly into the ONT rather than the BBU. 86 per metre for single bore, £0. As you can see there are 4 lights at the top of. How to report a damaged phone line. Network access provider Openreach has today launched a new consultation on their plans to close 4,600 exchanges across the United Kingdom, which is largely reflective of the inevitable move away from copper-based broadband lines and toward a Fibre-to-the-Premises orientated future. Solved: Struggling to understand the necessity for a Customer Splice Point with the way. 46 Comments. Message 6 of 10. Their responsibility terminates at their box - though it does include any cable from outside running to the box. if ONT power supply missing then I would contact your ISP and get them to send you a new power supply or more likely get openreach visit. Fix a problem. Our BT Smart Hub 2 and TV Box arrived today. Wait until light turns solid green. ) services and on to a new all- IP network, which will occur in areas where over 75% of premises can get their Fibre-to-the-Premises ( FTTP) broadband network. 8m come September 2021 and then 20m by around 2025-30. An Openreach modem is a white box that looks. Spine duct access was originally £1. Openreach, the UK’s largest wholesale broadband network provider, has announced 12 new locations where it plans to deliver gigabit-capable connectivity to a further. Solved: Hi, There is a BT manhole/footway cover in front of our home. I’ve moved into a new build and I have an Openreach box on the wall, I believe is for fibre which I don’t want as I just. If you want to keep the extension in the hall then that would need a regular single BT431 faceplate to avoid confusion in the future, together with the correct connection to the master. Please wait for your modem to connect. I recently hand a BT Open reach engineer visit my house because of a broadband fault. With this being the case, the external plastic box would need to be on the back of the house if they connected to the same post(s) and consequently the external box on the wall would only be accessible to engineers at a. 4). Drilling. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Line Down-Very Poor response from Openreach. Broken links. Try a new cable if needed. . My fibre cabling is tied to a drainpipe (from the outside wall box to the entry point) and I am having new guttering and downpipes in the spring. BT confirmed they have activated the. There would be a charge for this, possibly £130. You should report damaged phone lines to BT Openreach — if they are located outside the boundaries of your property. Once you've chosen a deal, you can click on the button to go through to Sky's website and make your purchase. Damaged telephone poles. Full Fibre (Fibre to the Home): Check your wiring and set-up. Re: Ont power cable. Highlinder Answer. After all, YOU may not need it, but from their perspective, the following property owner may require it. Unsuitable? Get updates;Published: 12 Dec 2022 12:27. Broadband is self install, so if you have an existing master socket, then all you will need to do is to plug in the BT Smart Hub 2 when it arrives. Repair appointment: 07701407771. #3. If your provider needs to send an engineer then they should. CBTs on the fascia of a building are one thing in high streets where they sit above commercial signage and don't affect the overall look of the structure. Alternatively, the Openreach cables may terminate on one of their network termination and test points in those areas. 26th January, 2023. a familiar / shared platform, quick to update firmware and easy to replace faulty kit). Kenton Road, Greater London. 3 or 4 Openreach visits. Some of the already occupied houses have openreach boxes fitted. It appears someone/something has pulled the cable and the guttering is broken and facia has come away slightly and the cable more slack than usual. I called sky who eventually said the would escalate to openreach but i have no timescale for a resolution or any way to track the fault. Open reach modem is. Openreach have identified that we need a new line put in (very possibly because another engineer took ours for another property) yet they have done nothing to fix the fault, save send 6 engineers to tell us the. Re: Fibre cable connector broken by builders - BT think they can fix remotely. Hi, The tree outside my house on the footpath is effecting my Broadband signal. The box is used to join the external fibre cable with the internal fibre cable. You sound like my wife, she got all uppity when Openreach put a box outside our house. To report an issue to Virgin Media, call 0870 888 3117. The CBT is that odd looking rectangular black box at the top of a pole with circular nodules sticking out – they can usually handle up to 12 ports and in busy areas may become full. Currently I connect the Enternet port from the white BT Openreach device, to the WAN port of the USG model 3P and then have configured a PPPoE username and password in the WAN network in my. This makes the transfer a little more complicated, and means that Sky will not contact Virgin. The right answer is definitely running an Ethernet cable from the Openreach fibre modem (ONT) to the Plusnet router, however if this is difficult I would give the powerline adaptors a try. Sky sent out an engineer and they texted to say it's fixed. Attaching something to a drop pole would have. If it is the BT66 box and the cables are ducted, Openreach will probably want to do some ductwork as well which starts adding to the cost of moving it. JB21 31x41cm Old style cast iron and concrete 38x80cm JF4 current type 55x100cm JF4 old type 55x100cm JF2/JB26 34x80cm JB22 41x61cm JB23. Engineer used 'spare pair' of blue cables for 'new' BT line. The most common examples are: Cast iron cabinet Steel cabinet Fibreglass cabinet All-in-one cabinet Single door cabinet (with replacement steel door) How to spot one of our. Find a hotspot and learn how to connect your devices. Residents in a Peak District village have been unable to contact the outside world for three weeks since Storm Babet damaged an essential telecoms wire. Openreach has generated a furious response from alternative UK broadband networks (AltNets) after they introduced a new fee on certain FTTP linked connections, which broadband ISPs have described as being “punitive” and a “blatant attempt by [the operator] to regain a monopoly” that is likely to “slow the rollout of full fibre. Or just try the Hub Two and only spend your money after you have seen how well it performs. Can’t get our Ultrafast Full Fibre Broadband yet?30 May 2023 11:41 PM. If this doesn't work check the status of the lights (see below). Is there a way to contact openreach to enquire? Used there post code checker and it. 5% cent of new lines were installed in time in the last quarter of 2014. You need to start keeping an eye on the following. Locations of the boxes include Wyke Regis, Weymouth Town Centre. No, only the lights mentioned - PON, POWER and PORT 1However, the current hardware only supports 1Gbps Ethernet speeds, while the new ONTs being used on Openreach’s 1. Check all the cables are connected properly and haven’t come loose. Pros: No pros, Broadband, Day r a joke. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. " " With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that. •. Find out who to contact if you have a problem with your phone or broadband,. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. I have connected BT Openreach fibre box directly into pfSense 2. 9mm core. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. Footway box • Customers may not be able to place orders and • Bending radii exceeded causing reduced remedial work may incur additional costs. Try connecting a PC/Laptop directly to the ONT and set up a PPPoE connection Username [email protected] 070212 Newsites Internal CLI Duct Cover / BFT Capping 069583There will probably be a second cable that comes out of the box which is connected to the ONT. Wed 23 Nov 2022 // 12:44 UTC. It then feeds into the ONT in the same manner as it exits the MS. This person could be from your own provider or Openreach. Re: BT Manhole infront of front door. If someone answers your question correctly please let other. Can I remove Openreach box? Table of Contents Can I remove BT cable? Can I move my BT master socket myself? How do I remove an unused socket? How do you remove a. Householders are routinely being hit with a £130 fee for fixing phone line problems that aren’t their fault, Money Mail can reveal. How to report a problem. However, the ONT isn't secure - it hangs on two screws to allow easy install / removal. Depending on how well you get on with your neighbour you may want to tell them beforehand, else they may. Changing and reconnecting the leads but nothing changes. Even if they use standard commands does the 3rd party ONT even support all the. To keep things tidy we'll remove older comments from time-to-time. This is normally done from the test socket of the NTE5 (having removed the front cover/filter plate and using a micro filter. The cutting edge ‘25G PON’ technology, pioneered by Nokia, can deliver download speeds. Lead-in duct which is the last few metres to a building, falls from £2. This will require traffic management or depending on where in the road the box is it may need a complete road closure. Sent to Boston Borough Council less than a minute later Concrete cover to BT Openreach box is missing/broken. Check that the thin white fibre optic cable coming into your Openreach fibre modem is inserted and not damaged. An ONT cannot be replaced unless you have a fibre fusing machine available at your beck and call! As I understand things an ONT is highly likely to fail as as there is little to break though I could of course be wrong. Re: Full Fibre Installation. We were informed that it is a BT line, and when we contacted BT about it, they advised us to speak with openreach. Mar 13, 2023. If you request services that require the Openreach services to go over other. Once that’s done we’ll arrange an appointment for the Openreach team to do the work and we’ll keep you updated throughout the order process. You can also identify a split socket looking at the side. I've had no internet all morning with the dsl light on the openreach box just flashing as it tries to connect. #1. if you are quite happy to pay the expensive costs if you damage the ONT and need openreach to fix. 28. Openreach fibre modem is communicating with BT exchange for. We're network builders. Fuming wall owner Ervin Xhafa, 35, was disgusted with the 4ft. The collision happened on Monday, April 5, on the roundabout at the bottom of Centenary Way. 4). There has been no update. All that Helpdesk will do is report a Network Fault, either as DRO, Damage Report Overhead or DRU, Damage Report Underground. Meanwhile the Openreach engineer has done the indoor part of the installation (apart from re-purposing the Hub of course) and terminated the fibre in the outside box ready for the incoming cable. No problem inside the house. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. As I mentioned above, you should ensure the freeholder is aware . FTTC provides a fibre optic cable from your nearby exchange to your local cabinet. As usual, the public briefing on this. 4). It appears someone/something has pulled the cable and the guttering is broken and facia has come away slightly and the cable more. Switching off the problem television fixed the issue for Aberhosan villagers, Openreach says The mystery of why an entire village lost its broadband every morning at 7am was solved when engineers. Obviously they’ve sacrificed a few little things. @Ellaa126 to get a master socket or ONT moved the first step is to call Sky. My Google WiFi router connects directly to the Openreach box and I use a 2nd port on the Google router to run an Ethernet cable to a switch, which then provides a connection to all other connected devices. Charge. Openreach declares that 93. Presumably it is just the BBU (Battery Backup Unit) showing faulty. These lids cover boxes which generally contain small customer connections. If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. Fix broadband problems in my new home. #3. 2 070131 Capping 25 072180 Bracket cable bearer No. We want to. Leave the ONT powered up is my advice. However, the ONT isn't secure - it hangs on two screws to allow easy install / removal. The box of stuff turned up before turn on time so it could all be set up. The economics of your example are very unrealistic - given the prices Hyperoptic charge, it is unlikely that they can profitably sustain the cost of several 1G leased lines to the same building. Leave the ONT powered up is my advice. Connection from box to house has been lifted and shifted - no improvement. If you only have fibre to the cabinet and copper to your house, then water ingress may be an issue, but if you are losing your Internet, you need to report the broadband issue to BT. This may take up to five minutes. This is where your router will connect. Re: BT Manhole infront of front door. The Marvels earned $10. (newbie) Sat 04-Jul-20 18:32:39. Looking through your first post again the fibre cable will be secure if it exits the MS as per picture two. Openreach is Britain’s digital network business. Make sure the power cable is connected to your Hub and the power socket. BT cover missing/broken. However, there is this ugly White wire that sticks out of the bottom of the box and literally goes nowhere. survey and audit Openreach equipment affected by your project, protect them while you’re. 00 EST. Openreach’s Local FTTP Build Notifications (Emails) 07/03/2023 – We’ve added your area (and specific address) to our build plans and are on course to deliver by Mar/2023. Tom Paton from Broadband Savvy says most people are connected by Openreach without issue, but that a lack of accountability can cause any problems to escalate. Find out more. Find out more. The company confirmed the reinstatement of a dividend to shareholders. Post 3 of 20 1,061 Views. If you’re using wi-fi, try a couple of devices. 77. In a statement, James Lilley, Openreach director of Managed Customer Migrations, described the new stop-sell orders as “a really big. I know that a "standard" proceedure will be. 54 for 2 bores and ducts with 3 or more bores are £0. However you do not need to be a BT customer to be using its network of cables. • The enclosure will fit over a double back box to allow the connectorised cable to be inserted through the back of the unit Screw Positions Template Screw fixing positions . In response the operator has joined with the Kelham Island and Neepsend Community Alliance (KINCA) to turn a number of them into “ works of art ” instead. The two sizes won’t punch down on the same connector pin together, so you would need to be clever with jelly crimps and 0. Stop valve boxes; Manhole covers. 17-08-2020 12:21 PM. After the lightning storm in our area a week ago internet went down (phone line still working) I was away but today a Openreach guy came and after many test decided to replace the openreach modem. The email address can be found in the briefing our Openreach Streetworks Consultant has shared with you. They both requested Openreach engineers, with the second being booked for 20th. 48 Comments. _____ Sky Q 2TB v2 (Q150. Press the Power button on the back until all the lights go off and wait for 5 minutes. Openreach has collected 90 reviews with an average score of 1. 25 Aug 2013. This is a small network termination point. Yes, that is true if you have asked for a service from a provider that uses Openreach, then they do not need a wayleave, but that is for your land/property alone. View. It had no BT open reach logo on it, but beneath the front panel is the test socket; so I know this is the. 8. Or alternatively try this (its lifted off the Openreach webpage) Damage:If you see broken or missing manhole cover, telephone poles that have been blown down by gales, street cabinets that have been affected by flooding or obviously vandalised, please dial 0800 023 2023 and select Option 1. We connect homes, mobile phone masts, schools, shops, banks, hospitals, libraries, broadcasters, governments and businesses – large and small – to the world. Consumers say: Talk about a, Broken landline. 2Gbps and 1. They have a range of colours (white, grey and brown) so as to make the boxes unobtrusive. Zen have been as helpful as they can be and I have a senior manager dealing with my case and liaising with Openreach but they are also at the mercy of Openreach and have been pushing on my behalf since mid-March but. 19/03/2023 – We’ve started building and it should be available “ soon “. My proposed FTTP setup is as follows. Page 19 How to build a fibre network - version 7. The BT junction box is just outside our gate, so very convenient for us and BT. ports all consumed or. 10 Sep 2023 07:56 PM. Ask for a different face plate with phone and RJ11 socket as above i. Openreach won't need to do anything except keep the copper line service working between the customer home and. Thankfully uno has published the most recent list of approved devices. 000. If you’ve got a new Hub, use this table to find out if you need to keep your Openreach modem. Our investigation. If you are installing the ONT opposite the cable entry hole, you will need to install a flush mounted single or double back box on the internal wall where the ONT is to be located. Ok I think of the next alternative way, to avoid problems with a fiber cable I can't test before openreach would connect up in 1 or 3 years. [ link to this post] Hi, BT Openreach were doing work a couple of doors up from me. Your engineer will call or text you beforehand to check you’re in, see if there’s anything they need to know about your address (like access or parking) and tell you roughly when they’ll be there (within the timeslot your broadband or phone provider gave you). 'Fibre to the Home' means we'll install fibre cables all the way to your home. Turn your broadband equipment off and then on again. A cable tester is the simplest thing to do then. Try new cable if needed. We'll use the information you provide to report the issue to the necessary maintenance team in your area. Fix broadband problems in my new home. Installations of Openreach’s Fibre-to-the-Premises based UK ultrafast broadband ISP technology will soon begin seeing a new Optical Network Unit (ONT), which is not only very compact (pictured top) but also comes in at a third of the cost of the existing unit. UK telecoms regulator Ofcom has given the go-ahead to Openreach’s Equinox 2 discount pricing scheme, despite earlier criticism from smaller network operators that it allows the dominant player to undercut them. Their responsibility terminates at their. Rather pay twice as much to Virgin than put up with this again. PlusNet vs OpenReach. A larger ONT in a box with the fibre entering in the rear of the housing is preferable to a small ONT where there's a mess of wires hanging out of it. It’s not just VM that would need to cable the area, but Openreach too, if it were an ISP that used OR that you wanted to use. Everything up to and including the Master socket belong to BT. Use our online guides or contact us for help. Once that permission is granted, your address might be added to our plans. Have you ever wondered what exactly goes into a full fibre installation, how it’s carried out, or who does what (and why)?We’ve teamed up with Openreach to b. Yes, it terminates the optical fibre (FTTP) coming into your house and provides an ethernet connection for the router. It was installed over a number of days, with up to 8 Openreach vans outside and a large number of O[enreach personnel inside. 25,842. Live in a rural area 0. First of all, BT Openreach offers a wide range of broadband services to providers, including Fibre to the Home (FTTH), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC). , You have placed a new cable across my property to close to the houseThis white box connects to a fibre optic cable, which runs directly to your house and allows you to access our fibre network for broadband and voice. Paint to match your walls. Openreach have not been yet (7th Dec) so how long before installation do Openreach do their part of the installation. Openreach ( BT) has today published the next batch of 77 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. The telecommunications services described in this publication are subject to Wed 23 Nov 2022 // 12:44 UTC. If you’ve noticed an issues with any of the following, you’ll need to contact Openreach directly on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles. Depending upon which version of the ONT you have, is the LOS/Alarm LED lit?The openreach modem has no internet connection since yesterday. This explains why it was, and still is, known to many as 'BT Openreach'. Consumers say: Broken landline. Some dropwire (notably dropwire 12) has 0. Or you can call Crimestoppers on 0800 555 111. Live in a rural area 0. 00L) + ; 2x Mini. If there isn't then they will offer you one and you can ask them how much to move the pole. The Openreach team are coming next week to remove my two redundant copper lines from the pole to my house (no charge, by the way). Internet providers and manufactures. However until recently anybody who ordered an up to 40-80Mbps capable Fibre-to-the-Cabinet ( FTTC) “ fibre broadband ” service from their ISP was forced to access the service by plugging a separate Openreach VDSL Modem (e. And a lady I've spoken to says the have fibre to premises with bt. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Once that permission is granted, your address might be added to our plans. Depending on how well you get on with your neighbour you may want to tell them beforehand, else they may receive an. 00 and I rang PlusNet on my mobile (extra cost added to phone bill? landline was in. Openreach charge the ISP, or a wholesaler who supplies the ISP, for the 'line' in the first instance. You can buy a simple form of this in most DIT outlets (B&Q, Wickes etc). An Openreach modem is a white box that allows customers with a Hub 3 or Hub 4 to get access to superfast fibre speeds. Connect the Duct 56 toNetwork access provider Openreach has announced that their ongoing broadband ISP pilot of faster Fibre-to-the-Premises download speeds – 1. Apologies for the inconvenience caused. uk PHME 86413 Provision of the Openreach equipment When Openreach install the equipment we will install the ONT wherever the incoming fibre cable is located. Ultimately, the company plans to build full. At the very least they will prove that it is worth getting the Ethernet cable run. Both these items are used by BT Openreach, and are extremely robust. Especially if they aren't all taking 1G service. Gently pull the wires so that you can remove the old jack. To keep things tidy we'll remove older. Message 5 of 18. Equipment includes (see images above): Wall mounted covers; Broadband cabinets; Tee boxes; Manhole covers. e. " Full Fibre uses FTTP technology, which means the fibre connection runs directly to your house. Your hub lights show what the hub is doing and if everything is working. 04 Sep 2021 11:04 AM. I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow. How it all works. Openreach ONT. However, since 2017 it runs as a separate company, although one that’s still a subsidiary of BT group. 5m along the outside wall of the house (marked with a Black Dashed Line) My main reason for this is there is no electric points anywhere near. I've tried connecting manual directly to the openreach box with my username and password and it still isn't connecting. Connect the Duct 56 to the property and terminate with a 90° preformed Duct Bend 56 on the outside of the property wall. Posts. Turn the Openreach fibre modem's power off, then. Back to reading blogs and the above OR link. This is a small network termination point. I am wanting the fibre to feed the Openreach supplied ONT into my router, which is in the understairs cupboard. How to report a problem. Currently I have the BT socket wired as follows: A - Blue wire. 75 miles from fibre cabinet. Thu 5 Nov 2020 04. My Landline worked fine but my new Superfast from sky hadn't worked since my activation (Moving from Sky-Essential).